AI-powered Employee & Customer Experience Intelligence Platform
Lissen turns employee and customer feedback into actionable business intelligence.
Financial metrics tell you what happened. Lissen tells you why — and what to do next.
Powered by QaizenX, the engine that drives continuous improvement across experience.
QaizenX for Every Experience That Matters
Customer Experience
Understand how customers perceive your brand across every interaction. Capture feedback, identify gaps, and improve satisfaction, loyalty, and overall experience.
Employee Experience
Measure how employees engage, perform, and grow across their journey. Identify early signals, understand challenges, and improve engagement and retention.
Workplace Assessment
Assess team dynamics, leadership effectiveness, and organizational health. Gain deeper insights into workplace behavior, culture, and performance drivers.
Answer the Questions Behind Experience Data
Raw data is just the beginning. Our platform provides the structural integrity to turn feedback into foresight.
AI Sentiment Analysis
(Understand Open-Ended with AI)
Analyze open-ended responses automatically to identify themes, sentiment, and key concerns. Understand what people are saying without manually reviewing every response.
- Contextual Understanding
- Sentiment Detection
Data Integration
Collect experience data from multiple sources in one place. Integrate surveys, feedback channels, and systems to create a unified view across employees and customers.
Experience Segmentation
Break down data by teams, roles, customer segments, or locations. Identify patterns and differences to take more targeted actions.
Real-Time Insights
Track experience metrics and trends in real time. Monitor changes in engagement, satisfaction, and feedback signals as they happen.
Unified Dashboard
View employee and customer experience data in a single dashboard. Connect insights across the organization for better decision-making.
Root Cause Analysis
Identify systemic issues before they escalate.
Actionable Recommendation
AI-driven suggestions for leadership action.
Trusted by Many Across Various Industries
Start Measuring Experience Better
Join 500+ global enterprises building cultures of excellence with QaizenX.