Chinmay, Author at Leading Customer and Employee Experience Software

10 Tips for A Good Engaging Managers

Employee Experience No comments yet

The connection between an employee and manager is vital for a successful organization. It can be a result-giving factor for [...]

Difference between NPS and CSAT | Which is Best?

General No comments yet

Difference between CSAT and NPS | QaizenX

When we speak about understanding customer experience and satisfaction, we naturally talk about two metrics: Customer Satisfaction Score (CSAT) and […]

Key factors affecting your Customer Satisfaction

Customer Experience No comments yet

There is no business without customers, they are lifeblood of the organization. A business’s success is greatly influenced by its […]

9 Powerful Reasons: Why You Should Start Taking Survey

Customer Experience No comments yet

Why take a survey? “Customer Centricity is a culture of putting the customer at the center of everything you do.”- [...]

What Good Customer Experience Means For Your Company

Customer Experience No comments yet

“I’m not satisfied” is the feedback that no business owner wants to hear from its customers. The phrase speaks of [...]

How to Measure Net Promoter Score?

General No comments yet

what is Net Promoter Score | NPS | QaizenX

What is Net Promoter Score (NPS)? Net Promoter Score or NPS is a single question that will help measure the [...]

How to Listen to Your Customer amidst Covid-19?

General No comments yet

how to listen to your customer | QaizenX

As an entrepreneur or businessman, you know that the customer is King and if you don't listen to your customer, [...]

Why Employee Engagement is Important?

Employee Experience No comments yet

importance of employee engagement | QaizenX

In today’s corporate world, the word 'engagement’ has quickly earned a lot of buzzing. Around the globe, organizations are constantly [...]

What is Market Research and How to Conduct it?

Product Experience No comments yet

Well, we all know that business starts with a product or service idea. But even a great product is worthless [...]

Why is it Essential to Take Feedback from Customers?

Customer Experience No comments yet

If you run your own business, you know you have been trying your best to fulfil all your customers' needs. [...]

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All posts by Chinmay

10 Tips for A Good Engaging Managers

Difference between NPS and CSAT | Which is Best?

Key factors affecting your Customer Satisfaction

9 Powerful Reasons: Why You Should Start Taking Survey

What Good Customer Experience Means For Your Company

How to Measure Net Promoter Score?

How to Listen to Your Customer amidst Covid-19?

Why Employee Engagement is Important?

What is Market Research and How to Conduct it?

Why is it Essential to Take Feedback from Customers?

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